Gower Handbook Of Call And Contact Center Management
Hardcover
by Calvert Natalie(Author)
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The definitive guide to running a modern contact center. It covers workforce management, customer experience (CX) strategies, technology integration, and leadership in a high-pressure service environment.
Additional Product Info :
ISBN 10 :
0566085100
0566085100
ISBN 13 :
9780566085109
9780566085109
Publisher :
Gower Publishing Limited
Gower Publishing Limited
Language :
English
English
Dimensions :
7 x 1.25 x 9.5
7 x 1.25 x 9.5
Item Weight :
0.79 kg
0.79 kg
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Top Selling Products
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$14.74
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