Organisational Schizophrenia: Impact on Customer Service Quality
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by Gopal K. Gureja(Author)
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Explores how internal departmental conflicts and inconsistent messaging negatively impact customer service and brand reputation.
Additional Product Info :
ISBN 10 :
8132109562
8132109562
ISBN 13 :
9788132109563
9788132109563
Publisher :
Sage Publications
Sage Publications
Language :
English
English
Dimensions :
6.14 x 0.5 x 9.21
6.14 x 0.5 x 9.21
Item Weight :
0.6 kg
0.6 kg
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Top Selling Products
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