Service Science and Its Management: Volume II shifts the focus toward the digitalization of services. This volume covers the growth of the platform economy, digital service ecosystems, and the role of cloud computing in service innovation. It analyzes the challenges of managing multi-sided markets and the impact of AI on personalized service interactions. For business strategists and IT professionals, the book provides insights into how technology is reshaping value creation and delivery in the global service marketplace.
Additional Product Info :
ISBN 10 :
163240463X
ISBN 13 :
9781632404633
Publisher :
Clanrye International
Language :
English
Dimensions :
8.5 x 0.5 x 11
Item Weight :
0.79 kg